Managed Cloud & Infrastructure

24/7/365 monitoring, alerting, incident remediation, maintenance for all your network, storage and compute infrastructure, be it on-premise, private or public cloud. All supported by our UK-based team of security cleared engineers.

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Delivered by experts

 

Our UK-based, security-vetted experts are specialists across multiple fields of technology, vendor products, and solutions. All our people undergo ongoing personal development plans mapped to multiple technical specialisations. Coupled with many years of hands-on experience, it ensures that we always deliver the highest possible levels of reliability, security, and resolution effectiveness.

We also operate highly effective collaboration and teamworking practices. This ensures that the complex problems are tackled by multi-skilled teams working together, rather than relying on a single individual to know everything - something that is impossible in the ever-changing world of technology.

As a quality focused organisation, we never rest on our laurels. We continually improve our abilities based on feedback from clients combined with the real-world experience we gain every single day of our working lives.

Service Benefits

  • Focus your time on more strategic technology adoption.

  • Extend the scale and expertise of your team.

  • Avoid investing and learning the specialist tools required to deliver effective IT service management.

  • Let our team of specialists remove the challenge of attracting and retaining internal IT support staff.

  • Ensure effective adoption of future-focused technologies to support your business and people.

  • Adopt the rigor of ITIL IT service Management procedures to deliver better service.

  • Hit your expected availability and service level goals, all day, every day.

  • Meet the challenge of today's advanced security threat vectors.

Managed Cloud & Infrastructure Service Features

Our managed cloud & infrastructure service features:

 

24/7/365 monitoring and automated alerting powered by Prevensys

Incident response and remediation

Routine maintenance scheduled to meet your patching policy

Disaster Recovery testing built in

Backup and replication service monitoring and management

Next generation anti-virus and security management

Fully traceable change management and configuration management

Enterprise class leading management tools

Comprehensive Service Level Agreements

EyeQ IT Service Management Platform

Our Managed Cloud &  Infrastructure Service includes the following services and solutions:

 

Advanced ransomware monitoring and alerting.

Advanced ransomware threat prevention.

Data encryption at rest.

Next generation firewall and intrusion detection / prevention (Cisco and Sonicwall).

Micro-segmentation technology.

Event log management.

All managed by our technical service personnel who are security checked and cleared to UK national security standards.

 

 

 

24 x 7 x 365 Monitoring and Alerting Features

 

Prevensys is our own monitoring and alerting system we built based on years of working with other solutions and needing a better solution that enabled faster diagnostic capabilities across the entire network stack.

 

  • Reduces mean time resolution by up to 95%
  • A single pane of glass IT monitoring solution that delivers the complete picture
  • A comprehensive and high-level dashboard presents a truly holistic overview of all the systems, devices, traffic, and applications in your IT infrastructure
  • Continually monitors and logs the health of your system and delivers alerts in the event of any critical incidents – 24/7/365
  • Specialist end user performance diagnostic capability to help identify end user performance issues armed just with their username
  • Designed to work for organisations of all sizes and sectors and can be instantly scaled up or down to match the changing requirements of your IT estate

 

More than just a monitoring system Prevensys provides you with vision and peace of mind.

 

 

Frequently Asked Questions

"Prevensys not only presents me with a detailed overview of the day-to-day health of our IT infrastructure, it also enables me to drill down in order to quickly identify and resolve issues at the click of my mouse."
Kim Nielsen
IT Group Manager
"We have found all Quadris support personnel extremely helpful, technically superb (they have experts in all fields to hand), approachable and ever willing to work through issues to fully resolve them. In addition, Prevensys has been invaluable in troubleshooting performance bottlenecks and aiding identification of areas in our infrastructure that may need optimisation or remediation."
Seamus French
Principal Engineering Manager
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