4 min read
How Managed Services can help your IT staff avoid burnout.
The move to remote working caused by the pandemic caught virtually every organisation completely by surprise and...
24/7/365 monitoring, alerting, incident remediation, maintenance for all your network, storage and compute infrastructure, be it on-premise, private or public cloud. All supported by our UK-based team of security cleared engineers.
Our UK-based, security-vetted experts are specialists across multiple fields of technology, vendor products, and solutions. All our people undergo ongoing personal development plans mapped to multiple technical specialisations. Coupled with many years of hands-on experience, it ensures that we always deliver the highest possible levels of reliability, security, and resolution effectiveness.
We also operate highly effective collaboration and teamworking practices. This ensures that the complex problems are tackled by multi-skilled teams working together, rather than relying on a single individual to know everything - something that is impossible in the ever-changing world of technology.
As a quality focused organisation, we never rest on our laurels. We continually improve our abilities based on feedback from clients combined with the real-world experience we gain every single day of our working lives.
Focus your time on more strategic technology adoption.
Extend the scale and expertise of your team.
Avoid investing and learning the specialist tools required to deliver effective IT service management.
Let our team of specialists remove the challenge of attracting and retaining internal IT support staff.
Ensure effective adoption of future-focused technologies to support your business and people.
Adopt the rigor of ITIL IT service Management procedures to deliver better service.
Hit your expected availability and service level goals, all day, every day.
Meet the challenge of today's advanced security threat vectors.
24/7/365 monitoring and automated alerting powered by Prevensys
Incident response and remediation
Routine maintenance scheduled to meet your patching policy
Disaster Recovery testing built in
Backup and replication service monitoring and management
Next generation anti-virus and security management
Fully traceable change management and configuration management
Enterprise class leading management tools
Comprehensive Service Level Agreements
EyeQ IT Service Management Platform
Advanced ransomware monitoring and alerting.
Advanced ransomware threat prevention.
Data encryption at rest.
Next generation firewall and intrusion detection / prevention (Cisco and Sonicwall).
Event log management.
All managed by our technical service personnel who are security checked and cleared to UK national security standards.
More than just a monitoring system Prevensys provides you with vision and peace of mind.
"Prevensys not only presents me with a detailed overview of the day-to-day health of our IT infrastructure, it also enables me to drill down in order to quickly identify and resolve issues at the click of my mouse."
"We have found all Quadris support personnel extremely helpful, technically superb (they have experts in all fields to hand), approachable and ever willing to work through issues to fully resolve them. In addition, Prevensys has been invaluable in troubleshooting performance bottlenecks and aiding identification of areas in our infrastructure that may need optimisation or remediation."
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