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Digital
Workspace

Our Managed Digital Workspace service gives your people everything they need to work securely from any location.

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    Cloud
    & infrastructure

    24/7/365 monitoring, alerting, incident remediation, and maintenance for all your network, storage, and compute infrastructure.

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      Service
      desk

      Completely outsource your first or second line service desk functions to our team of in-house technical experts.

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        Security
        service

        Total threat detection, prevention, and response designed to protect you, your people, and your organisation.

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          Infrastructure
          solutions

          We offer a full range of infrastructure solutions that can be tailored to suit your organisation’s specific requirements.

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            Quadris
            Public Cloud

            Quadris Public Cloud provides a simple, scalable public cloud service but with much greater emphasis on security, data integrity, and support. 

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              Prevensys
              monitoring

              An industry-leading monitoring solution that maintains the health and performance of your IT network with ease and clarity.

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                Additional
                solutions

                Find out more about digital workspaces, networking, data centres, security, and our other professional services.

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                  Procurement
                  frameworks

                  Quadris is a registered supplier and approved partner on the most important UK public sector buying framework.

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                    Secure
                    remote access

                    Access the Quadris support portal to create a new remote support session with a member of our service desk team.

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                      Careers
                      @ Quadris

                      We're always on the lookout for exceptional individuals that have a desire to learn and to deliver outstanding service.

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                        Customer
                        portal

                        The place for existing customers to access and manage their entire account and all interactions with the Quadris team.

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                          Tech
                          articles

                          A variety of technical articles authored by our internal team of technical experts and covering a wide range of subjects.

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                            Success
                            stories

                            Discover why some of our most valuable customers chose Quadris to deliver a wide range of IT and professional services.

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                              Sector
                              news

                              Every month we roundup the latest news from across the IT sector and present it here in an easily digestible format.

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                                Brand
                                guidelines

                                Discover how the various Quadris brands should be used correctly and access high-resolution downloads of a range of assets.

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                                  Managed Digital Workspace

                                  Give your people everything they need to work securely from any location

                                  Many organisations are reluctant to embrace the idea of a distributed workforce as they simply don’t have the internal resources to supply, maintain, and support the equipment and services that are required.

                                  Our Managed Digital Workspace service helps meet these challenges by supplying and maintaining all the IT equipment your people need to work remotely, while ensuring that comprehensive support is there when needed and your corporate data is always secure.

                                  With this powerful service you can:

                                  • Significantly free-up internal IT resources
                                  • Increase staff productivity and morale
                                  • Reduce your deployment & management costs
                                  • Comprehensively secure your devices from threats

                                  Windows 11 clean laptop

                                  How does it work?

                                   

                                  We start by supplying your people with all the computer equipment, applications, phones, and peripherals they need to carry out their work most effectively.

                                  They will feel supported from the very first day, with equipment delivered direct to their chosen location with all your organisation’s apps and configuration settings already set-up. All they need to do is login, connect to the internet, and they are ready to start work!

                                  In addition to provisioning the equipment, we also manage all the assets on your behalf, provide frontline support via our dedicated service desk, and handle the replacement and repair of any faulty or defective items.

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                                  How can the service work for you?

                                  Icon-300x300-freeResources

                                  Free-up IT resources

                                   

                                  By allowing our Managed Digital Workspace service to do all the heavy lifting when it comes to supplying and supporting your remote workforce, it frees up your internal IT team so that they can concentrate on their core work.

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                                  Increase productivity

                                   

                                  When your people have the latest equipment, it makes them feel valued and makes them more productive. Our continual maintenance, updating, and monitoring ensures that equipment always operates at peak performance, so your people work most effectively.

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                                  Reduce your costs

                                   

                                  It’s quite simply the easiest and safest way to budget for IT equipment. For a single monthly fee per user, you can rest assured that both the equipment and your people are in the safest of hands, leaving your internal IT free to concentrate on maintaining your essential systems and services.

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                                  Secure all your devices

                                   

                                  We place great emphasis on the strength and effectiveness of our security elements. Powered by a combination of market leading vendor solutions from VMware and Cisco, it ensures that your people are as secure from viruses and external threats when working remotely as if they were in the office.

                                  Free-up internal IT resources

                                   

                                  By allowing our Managed Digital Workspace service to do all the heavy lifting when it comes to supplying and supporting your remote workforce, it frees up your internal IT team so that they can concentrate on their core work.

                                  Icon-300x300-freeResources

                                  Increase your teams productivity

                                   

                                  When your people have the latest equipment, not only does it make them feel valued, it also helps make them more productive. Our continual maintenance, updating, and monitoring of the equipment ensures that it always operates at peak performance, so your people work most effectively.

                                  Icon-300x300-productivityMan1

                                  Reduce your overall costs

                                   

                                  It’s quite simply the easiest and safest way to budget for IT equipment. For a single monthly fee per user, you can rest assured that both the equipment and your people are in the safest of hands, leaving your internal IT department free to concentrate on maintaining your essential IT systems and services.

                                  Icon-300x300-ReduceCost

                                  Secure your devices

                                   

                                  We place great emphasis on the strength and effectiveness of our security elements. Powered by a combination of market leading vendor solutions from VMware and Cisco, it ensures that your people are as secure from viruses and external threats when working remotely as if they were in the office.

                                  Icon-300x300-SecureDevices

                                  What equipment do we supply?

                                   

                                  The exact equipment provided is specified by you, but typically it includes a laptop or desktop computer, monitor, mobile phone, together with all the necessary peripherals such as keyboard, mouse, headset, and laptop bag. For some organisations we also provide additional equipment such as tablets and printers.

                                  Devices (mock)

                                   

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                                  What if you've already deployed equipment?

                                   

                                  Our service has the flexibility to be employed no matter where you are on your remote or hybrid working journey. It isn’t dependent on us supplying the equipment, so even if you have already equipped your people, we are happy to step in and help.

                                  All you need to do is provide us with the details about the assets you have deployed. We will then take over the task of ensuring that every device is managed, maintained, monitored, and secured until the end of its lifecycle. We can also provide additional user support through our dedicated service desk, customised to meet the working hours of your staff.

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                                  An identical laptop replaced the next working day

                                   

                                  Accidents happen, and sometimes equipment simply gets damaged and can't be fixed remotely by our frontline service desk. For this reason, we offer a rapid replacement service which guarantees to replace a damaged, lost, or stolen laptop in the hands of the user within one working day.

                                  Importantly, the laptop is set up to the exact same configuration as previously, with all software pre-installed and with minimal data loss, which means the individual user will be back up and running in no time at all. We then manage the return of their old equipment, which is either repaired or responsibly recycled.

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                                  Frontline service desk support

                                   

                                  The demands of servicing a remote or hybrid workforce should not be underestimated. In addition to supporting people away from the office, new flexible working patterns may require you to extend your service support opening hours to reflect changing demand.

                                  With our frontline service desk, your people will have direct access to comprehensive help and support, no matter where they are located. And in addition to being able to call upon highly trained technical experts for immediate assistance, our service also leverages industry-leading software and processes, which combine to deliver full visibility via real-time service reporting dashboards.

                                  Support guy

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                                  Retain control with EyeQ

                                   

                                  To support the management of your assets and the many other aspects of IT service delivery, you have access to EyeQ – our world class IT Service Management Platform.

                                  Through EyeQ, you can track the assets owned by each employee, how effectively the equipment is being used, and how well they are being maintained in terms of patching, system, and anti-virus updates.

                                  The platform presents all this information through a single portal, that provides you with a detailed, yet clear overview of every aspect of the service.

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                                  Look who's using our Managed Digital Workspace

                                  Get your free guide

                                  We've compiled the top 10 steps to permanent remote or hybrid working, which covers everything you should consider when enabling professional and secure remote working for your organisation. Phil in your details below to download.

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