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Digital
Workspace

Our Managed Digital Workspace service gives your people everything they need to work securely from any location.

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    Cloud-240x110
    Cloud
    & infrastructure

    24/7/365 monitoring, alerting, incident remediation, and maintenance for all your network, storage, and compute infrastructure.

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      serviceDesk-240x110
      Service
      desk

      Completely outsource your first or second line service desk functions to our team of in-house technical experts.

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        security-240x110
        Security
        service

        Total threat detection, prevention, and response designed to protect you, your people, and your organisation.

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          infrastructure-240x110
          Infrastructure
          solutions

          We offer a full range of infrastructure solutions that can be tailored to suit your organisation’s specific requirements.

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            publicCloud-240x110
            Quadris
            Public Cloud

            Quadris Public Cloud provides a simple, scalable public cloud service but with much greater emphasis on security, data integrity, and support. 

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              prevensys-240x110
              Prevensys
              monitoring

              An industry-leading monitoring solution that maintains the health and performance of your IT network with ease and clarity.

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                additional-240x110
                Additional
                solutions

                Find out more about digital workspaces, networking, data centres, security, and our other professional services.

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                  Procurement
                  frameworks

                  Quadris is a registered supplier and approved partner on the most important UK public sector buying framework.

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                    Secure
                    remote access

                    Access the Quadris support portal to create a new remote support session with a member of our service desk team.

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                      Careers
                      @ Quadris

                      We're always on the lookout for exceptional individuals that have a desire to learn and to deliver outstanding service.

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                        Customer
                        portal

                        The place for existing customers to access and manage their entire account and all interactions with the Quadris team.

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                          Tech
                          articles

                          A variety of technical articles authored by our internal team of technical experts and covering a wide range of subjects.

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                            Success
                            stories

                            Discover why some of our most valuable customers chose Quadris to deliver a wide range of IT and professional services.

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                              Sector
                              news

                              Every month we roundup the latest news from across the IT sector and present it here in an easily digestible format.

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                                Brand
                                guidelines

                                Discover how the various Quadris brands should be used correctly and access high-resolution downloads of a range of assets.

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                                  Managed Service Desk.

                                  Keeping your IT service users happy wherever they are, whenever they are working.

                                  msd-happypeople-202105
                                   

                                  Grappling with the repercussions of COVID-19?

                                  Since the COVID-19 pandemic tore a gaping hole through established working practices, organisations across the world have been grappling with the repercussions. Most notably, overnight organisations were tasked with implementing and scaling remote work models in order to maintain business continuity and employee productivity. This unwelcome, yet essential move, has led to the new remote workforce (in particular those working from home) having to deal with a wide variety of challenges.

                                  msd-covidmap-202105

                                  The service desk post COVID-19.

                                   

                                  The post COVID-19 era has profoundly changed the requirements on the modern IT Service Desk. No longer is this a commodity service staffed on the basis of cost.

                                  The modern future-focused service desk requires:

                                  Technology tools: the latest technology solutions to enable remote and flexible support to end users.

                                  Specialist people trained in not only customer service delivery but in the many protocols required to secure customers, respond and diagnose issues effectively.

                                  A focus on security. Security is now an absolute necessity to consider in every aspect of IT service provision.

                                  Managed Service Desk.

                                  Standard Features.

                                  • 24/7/365 UK-based Service Desk team.
                                  • End user equipment and applications support.
                                  • Microsoft 365 standard support.
                                  • Service user onboarding/offboarding.
                                  • Mobile and telephony support.
                                  • Access control management.
                                  • Account management.
                                  • 3rd party application provider management.

                                  Options.

                                  Configured to your specific needs.

                                  • Customer-centric application support.
                                  • Microsoft 365 advanced support.
                                  • Rapid Replace (same day) end user device replacement.
                                  • Remote worker end point backup.

                                  Security Features.

                                  Security Options.

                                  • Next generation anti-virus.
                                  • Web access control.
                                  • Mobile Device Management.
                                  • Advanced Cyrptolocker protection.
                                  • Phishing awareness management.
                                  "Quadris' service desk team have been exceptional in their response and eagerness to help my team. They are really easy to work with and allow my team to focus on our patients without worrying about IT."
                                  Head on Oncology IT, NHS Trust
                                  "Quadris have looked after our growing firm for nearly 7 years. They have made dealing with COVID-19 much easier than we could ever have imagined which is testament to their can-do attitude."
                                  Head of Finance, Solicitors
                                  7 min read

                                  7 steps that will ensure your new distributed workforce stays connected, productive, and secure.

                                  How to go about ensuring that your organisation is ready, willing, and able to operate a digital workspace that can...

                                  9 min read

                                  5 critical security elements of our Managed Digital Workspace

                                  The rapid adoption of remote working has provided hacking groups with new and growing means with which to gain access...

                                  Book a service desk review session.

                                  I'd be happy to hear from you and discuss your service desk challenges and explain more about how we can help.

                                  Just book a time in my diary that suits you.